F.A.Q

1.How to pay Bills Via Mpesa?

  • Go to Safaricom m-pesa menu
  • bulletp1 Lipa na m-pesa/payment services
  • bulletp1 Pay bill
  • bulletp1 Enter Business Number: 321450
  • bulletp1 Enter Account number eg 5059, 010865020
  • bulletp1 Enter amount you wish to pay
  • bulletp1 Enter M-pesa pin
  • bulletp1 Confirm the pay bill number 321450, your a/c number and the amount; then click ok.
  • bulletp1 M-pesa will send an acknowledgment of your payment

2.How to make a Complaints

    • bulletp1 Sms to 15444 with "Mathira#your complaint here"
    • bulletp1 Dial *624# on Safaricom or Airtel (Ksh10)
    • bulletp1 Visit our service center,or dial 0716 802 664
    • bulletp1 Go to www.majivoice.com

You will now always get a reference number 

 

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Our Contacts

Mathira Water and Sanitation Company 

P.O Box 1981- 10101  Karatina

Tel. No. 020-2659069 Mobile: 0773 855003

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

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