Water is life and every boy has right to water, to achieve our motto of quality water to all always there is need to control and manage our water systems. From the intakes all the way to the consumer end point our water is conveyed through GI, PVC and HDPE pipes. Our consumers are connected from our distribution network with a meter in order to ensure that they pay for what they consume. To ensure that the meters are efficient we carry out serving and meter test where we need to determine the accuracy .we also seal our meters with the company seal to reduce on meter tampering.
NRW means non revenue water which constitutes of bursts, leakages and illegal connections, under-registering meters etc. we have taken charge to reduce on this by dealing with illegal connections, prompt repair of bursts and leakages and replacement of the faulty meters. All this is done to ensure sufficient supply to our esteemed customers.
Projects in areas where our network is not we carry out extensions and replacement of service line in order to increase our service area.
To our esteemed customers we appreciate your continuous support in reporting on issues affecting our NRW like bursts, leakages and even illegal tapings in your area. Let us all stand in unity to ensure sufficient and quality water to all always.
Assistant Technical Office (NRW and Metering)